Responsible Gaming Commitment
bdbajee believes entertainment is meaningful only when it stays within control. We want every player to play with complete control over their own time and money.
Why Responsible Gaming Matters
Online betting and casino games can be an entertaining experience — but they are never a way to earn a living, nor a way to recover losses. At bdbajee, we believe every player must know their own limits and stick to them. That is why we provide a set of practical tools and information together, so you can make informed decisions.
Set a budget before you start playing — money you can afford to lose without it affecting your daily life. Decide in advance how long you will play each session and keep to that time limit. Remember, placing larger bets to chase previous losses almost always makes things worse.
Our Terms and Conditions detail how bdbajee monitors account activity and what steps are taken if any unusual activity is noticed. You can set limits on your own at any time, and you can contact our team via 24/7 live chat for help with any decision.
If at any point you feel that gaming is getting out of your control, do not wait — request a temporary account suspension yourself. Our FAQ section has step-by-step guidance on account limits and the self-exclusion process. Get familiar with this information now, for your own protection.
Tools for Setting Your Own Limits
At bdbajee, the tools below can be activated directly from your account or through live chat.
Daily / Weekly Deposit Limit
You can set a maximum amount for how much you deposit per day or per week. Lowering the limit takes effect immediately; increasing it is subject to a delay period.
Loss Limit
Set a cap on the total amount you can lose within a given period. Once this limit is reached, no further bets can be placed until that period ends.
Time Limit per Session
Set how long you want to play in each session. When the time is up, the system will automatically alert you and help you take a break.
Temporary Break (Cool-Off)
Suspend your account temporarily for a few days or weeks. During this time you will not be able to log in or place any bets.
Long-Term Self-Exclusion
If you want to close your account completely for a long period, apply for self-exclusion. This can be permanent or for a set duration.
Regular Reminder Messages
A message will appear on screen at set intervals — summarising how long you have been playing and how much you have spent. This brings you back to reality.
Apply for a Limit
Fill in the form below. Our team will process your request within 24 hours. For urgent matters, contact us directly via live chat.
Warning Signs
Any of the signs below indicates that betting may be becoming a problem.
Chasing Losses
Repeatedly increasing bets to try to win back lost money — this is the most common warning sign.
Losing Track of Time
Not realising how many hours have passed while playing, or skipping sleep and meals.
Withdrawing from Family and Work
Spending less time with family, becoming inattentive at work, or avoiding friends.
Spending Essential Money
Feeling the urge to use money meant for rent, household expenses, or loan repayments on betting.
If you notice any of these signs in yourself or someone close to you, take it seriously. There is no shame in stopping or setting limits — it takes strength. You can learn more about how bdbajee puts player safety first in our About Us section. Most importantly — you do not have to face this alone.
Where to Get Help
If you are struggling, do not stay alone — your family, professional counsellors, and bdbajee support are always here.
bdbajee 24/7 Live Chat
Any time, any day — in Bengali or English — speak directly with our support team. Get immediate help with setting limits, taking a cool-off, or activating self-exclusion.
Email Support
Alongside live chat, you can also reach us by email. Write to us with the details of your situation and our team will respond as quickly as possible and advise on the right steps.
Family and Loved Ones
Talk openly with your family. Letting them know about your situation means they can offer support, and finding a solution together becomes much easier.
Professional Psychosocial Counselling
There are various government and private organisations in Bangladesh that provide mental health services. Contact your local hospital or a psychiatrist. Professional counselling is the most effective way to overcome addiction.
Voluntary Support Groups
Joining a support group made up of people facing similar challenges is very effective for overcoming gambling addiction. You will have the chance to share experiences and encourage one another.
bdbajee's Commitments
- Only persons aged 21 and above are permitted to open an account — no compromise on age verification.
- Self-exclusion can be activated voluntarily at registration or at any time thereafter.
- If unusual betting activity is detected, our team will reach out proactively.
- No promotional messages are sent to persons who are under self-exclusion.
- Betting advertisements never use content that appeals to minors.
- All data is kept secure — personal information is not shared with third parties, in line with our Privacy Policy.
- The message that betting is a form of entertainment — not a guaranteed way to make money — is always displayed clearly.
Age Limit: 21+ Mandatory
No person under the age of 21 in Bangladesh is permitted to open an account or bet on bdbajee. Providing a correct date of birth at registration is mandatory and is verified. If any user opens an account with a false age, that account and all funds in it will be forfeited.
A note for parents — if there are minors in your home, make sure they do not have access to your devices or account. Use parental control software if needed, and make a habit of logging out.